PRIVACY POLICY
Last Updated: August 18, 2026
At Cyberpunk Jacket, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, or contact us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
When you use our website or place an order, we may collect information necessary to provide our products and services, including:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Order details
- Product and size information
- Payment and transaction information
- Information you provide through our Contact Us form
- Information you voluntarily provide when communicating with our customer support team
We only request information that is reasonably necessary to process orders, provide customer support, improve our services, and operate our online store.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Ship purchased products
- Provide order confirmations and updates
- Provide shipping and tracking information
- Respond to customer service inquiries
- Process returns, exchanges, and refunds
- Help with sizing and product questions
- Improve our website, products, and customer experience
- Prevent fraud, abuse, and unauthorized transactions
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to our business without a lawful basis or, where required, your consent.
3. Payment Information
Payments are processed through our payment providers and secure payment systems.
Where applicable, payment information is handled by the relevant payment provider rather than being stored directly by us.
We do not intentionally store complete credit or debit card numbers on our website.
Payment and checkout information should be submitted through secure HTTPS/SSL-protected pages.
4. Sharing Your Information
We may share necessary information with trusted service providers that help us operate our business, such as:
- Payment processors
- Shipping and delivery providers
- Order fulfillment providers
- Website and hosting providers
- Customer support and communication services
- Analytics and website service providers
These service providers receive only the information reasonably necessary to provide their services.
We do not sell your personal information to third parties.
5. Shipping and Order Information
To fulfill an order, we may provide necessary customer information to shipping carriers, fulfillment partners, or other service providers involved in delivering your purchase.
This may include your name, shipping address, phone number, email address, and order information where required for delivery or customer support.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember shopping cart and website preferences
- Understand how visitors use our website
- Improve website performance
- Analyze website traffic
- Provide relevant website features
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
For more information, please see our Cookie Policy.
7. Analytics and Third-Party Services
We may use third-party services to help us understand website traffic, improve website performance, process payments, provide shipping services, and operate our online store.
These third-party providers may process information according to their own privacy policies and applicable laws.
Where required, we will obtain appropriate consent before using technologies that require user consent.
8. Marketing Communications
If you voluntarily subscribe to our marketing emails or promotional communications, we may use your email address to send information about products, promotions, or updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.
We do not require you to provide personal information solely for marketing purposes in order to purchase our products.
9. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Sensitive information, including payment information, should be transmitted through secure HTTPS/SSL-protected connections.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with legal, accounting, or regulatory obligations
When information is no longer required, we may securely delete or anonymize it where appropriate.
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Ask questions about how your information is used
To make a privacy-related request, please contact us using the information below.
12. Children’s Privacy
Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe a child has provided us with personal information, please contact us so that we can review and take appropriate action.
13. International Customers
If you purchase from us from outside our operating country, your information may be processed or transferred to service providers located in other countries when necessary to process your order, provide shipping, process payments, or operate our website.
We take reasonable steps to handle personal information in accordance with applicable privacy requirements.
14. Links to Other Websites
Our website may contain links to third-party websites or services, including payment providers, social media platforms, shipping services, or other websites.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
16. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Business Name: Cyberpunk Jacket
Email: contact@cyberpunkjacket.us
Phone: +17163056384
Business Address: 5900 Balcones Drives, STE 100 Austin, TX 78731 USA
Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM
Contact Us: https://cyberpunkjacket.us/contact-us/
Important: This Privacy Policy is provided as a general website template and should be reviewed against the privacy laws that apply to your business and customers before publication.
